When schools talk about student retention, conversations often center on admissions metrics, financial aid, and student life. But one of the most powerful drivers of retention sits quietly at the heart of the institution. Academic support professionals don’t just help students learn legal doctrine. They help students belong, persist, and believe they can succeed. When that work is integrated into a school’s broader retention strategy, the impact can be transformative.

Students rarely leave law school because of a single bad grade. More often, attrition starts quietly with confusion, isolation, or discouragement. Academic support educators are often among the first to see the signs. By tracking early indicators, like missed assignments, disengagement, and repeated skill gaps, academic support programs can serve as the early warning system of the institution. Proactive outreach, coupled with partnerships across the institution, can turn early struggles into early recoveries.

Retention also has more depth than just academic mastery. It is often about emotional endurance. Law school tests identity as must as intellect, and academic support offers a uniquely safe space to teach students how to recover from setbacks, manage self-doubt, and reframe failure as feedback. Workshops and coaching on self-regulation, metacognition, and exam reflection don’t just improve grades; they build the grit that keeps students enrolled and engaged.

Ultimately, retention strategies thrive when decisions are both data-informed and human-centered. Academic support can lead the way by collecting meaningful data and interpreting it through a student-focused lens. Some data might include attendance trends, self-assessment results, and reflections surveys. Instead of just asking “who’s struggling,” we can ask: what patterns in our programming predict continued engagement? Which interventions most effectively rebuild student confidents? How do different groups experience our curriculum and culture? This deeper analysis helps schools invest resources where they’ll make the most difference.

Too often, academic support is framed as a safety net rather than a partner in institutional success. Academic support often occupies the middle ground between faculty, student affairs, and administration, making ASP teams powerful connectors. When academic support professionals share data and insights, they can help the institution align academics, wellness, and financial support around a common goal: student persistence.

Retention isn’t just about keeping students enrolled. It is about helping them flourish. Academic support professionals do this every day through mentoring, coaching, and teaching. When institutions recognize academic support programs as a central pillar of retention, they stop viewing it as a back-end intervention and start leveraging it as a front-line strategy for equity, engagement, and student success.

(Dayna Smith)